Contacting Nbeads

Our small team receives a lot of emails. Here's how to get help:

  • 1) Search Instant Answers.

    Get an answer now: the answer to almost every question we receive is in our Instant Answers section.
  • 2) Review Known Issues.

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  • 3) Email Help.

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More >> FAQ
1. Does your price include duties or VAT, How much tax do I need to pay?
2. How can I do if I forget my password?
3. How to make a payment?
4. What Is EORI/VAT/TAX Number?
5. Buy More! Save More!
More >> About us
1. Nbeads.com
2. Contact Us
3. Terms & Conditions
4. Privacy Policy
More >> User Account Guide
1. How to join Nbeads.com as a Free Member?
2. How can I do if I forget my password?
3. Login failure
4. What is cash account and why I need the cash account?
5. How to apply my cash account on your website for my new order?
More >> Customs and Duties
1. Does your price include duties or VAT, How much tax do I need to pay?
2. What Is EORI/VAT/TAX Number?
3. Can I purchase from you if do not have an EORI/VAT/TAX Number?
4. About Value to be declared to Customs
More >> Shopping Guide
1. Free to Get A Coupon
2. How to make a payment?
3. How to Use Coupon?
4. What can I do when I am unsatisfied with received items?
5. What is your return & refund policy?
More >> Product Information
1. fadfa
2. Why the goods in mixed color/mixed shape I received differ from the picture on your website shows?
3. Processing Service
4. Do colors of jump rings fade away?
5. About Nickel & Lead
More >> Payment Information
1. How to place an order and make payment ?
2. How to make a payment?
3. How to apply my cash account on your website for my new order?
More >> Shipping and Delivery
1. Can we pay the shipping in the destination
2. Shipping Policy
3. Fast and Best Shipping Service--48 Hours Dispatching Promised
4. Free Shipping Promotion!
5. What shipping methods are available?
More >> aaa
1. aaa1
More >> Coupon & Discount
1. New customers gift coupons
2. Free to Get A Coupon
3. Buy More! Save More!
4. How to get and use coupons?
5. US $ 25 Coupon

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